Original HP Q2612A New Black Toner Cartridge (12A)

• Defective items: If the whole order is returned bacause of defect ; you will receive a full refund.  If only part of the order is returned; you will receive a refund for the items being returned only. 

• Return Label : We will send you return label if the product is defective so you do not have to pay for return shipping fee and we will refund you once we recieve products back and we can also send you free replacement for defecttive items. When given a prepaid return shipping label by our customer service, make sure to use this label as soon as possible. We will limit these labels to be used within 14 days.

• Non-defective closed items: Please be advised that the cost of shipping will not be refunded.  The total amount you will receive will be the amount of the item only.*There will also be a mandatory restocking fee between 10 and 30% for non-defective items, depending on the item for all the items that are purchased by mistake and you need to rerutn it.

• Non-defective opened items: Please be advised that the cost of shipping will not be refunded
  

• Our customer service team will be happy to assist you with any of your returns.  In some cases, picture proof will be required to be able to complete the return process.
  

• Any discrepancies between items received and ordered items must be claimed within 15 days after delivery. Please contact our customer service by email with pictures of the received items and shipping label. Any items received by mistake may be required to be returned.

• Our Policy on Equipment Damages : IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR DAMAGES. Our products Can not Damage any Equipment

Please email any Inquiry to info@bestink.ca or give us a call  @ (639) 998 3599 or (306) 203 4103